Service Advisor Noah Peacock at Benton Nissan of Columbia

Noah Peacock

Service Advisor
9313882023
npeacock@bentonautogroup.com

11-09-26 Very easy to make appointment online to schedule your service. Got in and out in a very timely manner. Service department is well staffed. Advisor Noah once again took care of things. Good communication from service advisor Noah, Dealer needed to order a part and it came in quickly and was kept informed of the delivery status. All employees I encountered were personable.

I had an excellent experience with Benton Nissan of Columbia, Tennessee, from the initial service visit through the purchase of a new vehicle. I initially brought my vehicle in for a comprehensive diagnostic assessment and rented a car while it remained at the repair shop overnight. The following day, Service Advisor Noah Peacock explained that the repair costs might be better applied to other options. I had initially planned to have my vehicle towed home and purchase a used car, but I wanted to hear the Service Manager’s findings first. Prior to taking my vehicle in for service, Redstone Federal Credit Union had preapproved me for financing at an annual percentage rate (APR) of 15.9%. With my permission, Noah shared my information with General Manager Chris Alexander, who contacted me to discuss the options Noah and I had discussed. Chris listened attentively to my concerns and offered to explore both a trade-in and more competitive financing options. Incredibly, he secured financing at nearly half the rate the credit union proposed and provided a more-than-fair approved trade-in value for my current vehicle. Subsequently, I scheduled an appointment for the following morning. The sales consultant, Calin Reid, took the time to answer my questions and explain the vehicle’s features before the test drive. Afterward, we reviewed other vehicles in the inventory before deciding. Throughout the process, Calin was patient, courteous, and knowledgeable. The finance manager, Jalen Dread, then reviewed the numbers with me and identified additional savings that considerably reduced my monthly payments. I appreciated the team’s willingness to look for ways to make the purchase as easy and affordable as possible. Before I left, several employees took the time to congratulate me. From Noah’s initial assistance to the sales and financing process, the team made me feel respected and welcome. Thank you to Chris and everyone at Benton Nissan of Columbia for a professional, well informative, and pressure-free experience. Raymond Newberry

The whole service department is fantastic i want to give a great big thanks to Jimmy Rowlet, Gerald Crawley, Tyler Reiter, Emily Sharp, Noah Peacock for everything they do! I always get in and out quick and im well taken care ofA

Noah was very kind and met me as I pulled up for my appointment. It was nice to have the text notifications and Updates service needed

Had my car in for low air pressure twice and this was third time for same thing which all 3 times said no leak detected 3x and noah found the problem with the valve stem. Give him 5 stars!!!! He deserves 10 stars

Staff are professional, knowledgeable, helpful and friendly. Thankful we have this team in Columbia! Thank you TJ, Noah and Bradley.

I would like to thank Chris, Noah, Tracy and all the service department employees for all the work that was done on my car yesterday. The a/c fan motor stopped working and I needed a full maintenance update. Noah said it would take about five hours. The a/c fan motor was installed, tune up on the motor, alignment, brake fluid flushed out, all filters were changed,etc. it was all finished in just three hours. The waiting area was very comfortable with coffee, water and snack available. All employees were very friendly. If you are needing service on your car or looking to purchase a new auto, I suggest you check out Benton Nissan in Columbia, TN. Thanks again Brenda V Lewisburg.TN

Noah is the man!!

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